bold360 to Awesome Support (WordPress)
migration service

Effortless , no special know how or programming required. A complete bold360 to Awesome Support (WordPress) data migration instrument.

More details

Your best tool for bold360 to Awesome Support (WordPress) data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.

Link the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is key which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from bold360 to Awesome Support (WordPress)

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Awesome Support (WordPress).

Next

When migrating your data from bold360 to Awesome Support (WordPress) we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from bold360 to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Awesome Support (WordPress) work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from bold360 to Awesome Support (WordPress).

  • Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from bold360 to Awesome Support (WordPress).

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Awesome Support (WordPress) import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

Book a Call
cancel
%s
— %s