bold360 to AIhelp
migration service

Trouble-free , no special expertise or programming required. A complete bold360 to AIhelp data migration instrument.

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The best bold360 to AIhelp tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the wonders happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer service details.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we developed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to choose what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from bold360 to AIhelp

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in AIhelp.

Next

When migrating your records from bold360 to AIhelp we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to AIhelp work

  • Get ready

    Sign up and go to our migration software.

  • Opt and connect your bold360 support desk with HDM.

  • Connect AIhelp

    Grant access to your AIhelp account.

  • Explain your needs

    Let us understand precisely what parts of your migration you need to modify

  • Have your requirements estimated

    We'll investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from bold360 to AIhelp all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your AIhelp import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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