If you are using (or used) a help desk system of any kind, you probably…
Suppose you are one of those people that recently discovered the wonders of the Intercom…
If you seek a software solution to improve your customer service, you are probably grappling…
There are many different help desk systems out there. Some are paid others are free,…
Help desks offer benefits beyond just ticket management. They provide a knowledge base to help…
The world is full of different tools that were made to help businesses, individuals, and…
Sometimes, picking a single help desk system can take days or even months. Imagine you…
With the spread of Covid-19 (the novel coronavirus) and WHO announcing a pandemic, we decided…
There is a slight misconception that service desks are used exclusively for item management purposes.…