Basic Online Service Desk / Help Desk to Oracle Service Cloud
Smooth , no special expertise or coding required. A complete Basic Online Service Desk / Help Desk to Oracle Service Cloud data migration tool.
Secure and SafeYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data
Strong security of your dataThe migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Oracle Service Cloud.
Maintained link between object and peopleWhen migrating your data from Basic Online Service Desk / Help Desk to Oracle Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Basic Online Service Desk / Help Desk to Oracle Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Basic Online Service Desk / Help Desk to Oracle Service Cloud work
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Basic Online Service Desk / Help Desk to Oracle Service Cloud.
Link Basic Online Service Desk / Help Desk
Fill in the form with required credentials to permit our data migration tool to fetch information from your current help desk.
Link Oracle Service Cloud
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Oracle Service Cloud everything
Once everything's tested, find a quiet time with the least load on the support team and start migrating from Basic Online Service Desk / Help Desk to Oracle Service Cloud.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT