Basic Online Service Desk / Help Desk to CSV
Extremely easy , no special know how or programming required. A complete Basic Online Service Desk / Help Desk to CSV data migration tool.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data
Strong privacy of your dataThe migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in CSV.
Retained relation between object and peopleWhen migrating your records from Basic Online Service Desk / Help Desk to CSV we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Basic Online Service Desk / Help Desk to CSV
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Basic Online Service Desk / Help Desk to CSV work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Basic Online Service Desk / Help Desk to CSV.
Link Basic Online Service Desk / Help Desk
Fill out the form with required credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to CSV everything
When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Basic Online Service Desk / Help Desk to CSV.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT