Basic Online Service Desk / Help Desk to CS for SharePoint
migration service

Extremely easy , no special know how or coding required. A complete Basic Online Service Desk / Help Desk to CS for SharePoint data migration instrument.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from Basic Online Service Desk / Help Desk to CS for SharePoint

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in CS for SharePoint.

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Sustained connectivity between object and people

When migrating your records from Basic Online Service Desk / Help Desk to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Basic Online Service Desk / Help Desk to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Basic Online Service Desk / Help Desk to CS for SharePoint work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Basic Online Service Desk / Help Desk

    Choose and link your Basic Online Service Desk / Help Desk service desk with HDM.

  • Grant the right to access your CS for SharePoint account.

  • Explain your business needs

    Let us know what parts of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Migrate from Basic Online Service Desk / Help Desk to CS for SharePoint everything

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your CS for SharePoint import

Our team would be more than happy to perform a customized migration if you have special demands.
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