Basic Online Service Desk / Help Desk to Bomgar
migration service

Smooth , no special expertise or coding required. A complete Basic Online Service Desk / Help Desk to Bomgar data migration instrument.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from Basic Online Service Desk / Help Desk to Bomgar

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Bomgar.

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When migrating your data from Basic Online Service Desk / Help Desk to Bomgar we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Basic Online Service Desk / Help Desk to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Basic Online Service Desk / Help Desk to Bomgar work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Basic Online Service Desk / Help Desk

    Opt and connect your Basic Online Service Desk / Help Desk support desk with HDM.

  • Connect Bomgar

    Grant access to your Bomgar account.

  • Outline your requirements

    Let us know what components of your migration you want to tweak

  • Have your preferences estimated

    We shall research your case and send you with a total price and a scope of work.

  • Migrate from Basic Online Service Desk / Help Desk to Bomgar everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Bomgar import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation
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