AzureDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

AzureDesk import tool you’ve been looking for

Your platform import issues are behind you now. Complete platform to platform migration with HDM swift and simple.

Save time & money

Affordable price, a quick migration to the new system, and no need to create the migration script. All with HDM.

Simple migration course

Simply get the customer info ready for transition in advance and start moving your data. It’s not necessary to fiddle with anything.

Key custom records right beside you

Whether it is for conformity reasons, or convenience, migrate your old data to the new tool to keep the track of customers easier.

Automatic migration

Why waste time transferring things by yourself when a machine can do it?

Our import tool will deliver every piece of info so you don’t have to.

Data relationship integrity

All your emails migrate complete and whole. Together with its smallest details, all data structure will be maintained.

The same goes for the help desk and CSV data. By the end, you get technically viable information.

Data safety

All the credentials you use during the migration procedure are not stored. Only authorized staff can gain access to your profiles or help desk dashboards.

All your info is under solid protection from the outside world.

Map your records

There’s no need to make extensive data audits to start your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to transfer and say where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to learn the platform peculiarities to make full use of it.

Handy on-screen guides will assist you move your entities quickly and effectively. As a result, you can move data just about to any platform you like.

Outstanding support

We strive to make our service as convenient to you as as feasible, as evident by G2. We always aim for quality and proper assistance.

Regardless of the way you contact us, we are always ready to resolve your migration queries.

Why import data to AzureDesk utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly move custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to AzureDesk with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Objects you may import to AzureDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to AzureDesk in six simple steps

Prepare

Register and go to our migration wizard.
Connect source Help Desk

Pick and connect your source service desk with HDM.
Connect AzureDesk

Give access to your AzureDesk account.
Explain your needs

Let us understand precisely what elements of your migration you want to adjust
Get your requirements estimated

We shall investigate your case and send you with a price and a scope of tasks.
Import to AzureDesk everything

Move all your customer service information in a single push.

We keep all data secure

We take safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is secure.

Check our security manual

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To AzureDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

Continue

Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Voice of the buyers

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