AzureDesk to Support Desk
migration service

Effortless , no special skill set or coding required. A complete AzureDesk to Support Desk data migration instrument.

More details
Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from AzureDesk to Support Desk

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Support Desk.

Next

Sustained connection between object and people

When migrating your data from AzureDesk to Support Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from AzureDesk to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from AzureDesk to Support Desk work

  • Prepare

    Register and go to our migration tool.

  • Connect AzureDesk

    Opt and link your AzureDesk service desk with HDM.

  • Connect Support Desk

    Grant the right to access your Support Desk account.

  • Detail your requirements

    Let us know exactly what parts of your migration you want to modify

  • Have your needs estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from AzureDesk to Support Desk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Support Desk import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

CRM or Help Desk — What’s the Difference Anyway?

CRM or Help Desk — What’s the Difference Anyway?

January 21, 2020

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t they the same?” – some of you might reason. And frankly, they aren’t. They might look similar but in all honesty, they are two completely different tools that aim to …

Leverage the Benefits & Save Money on a Help Desk System

Leverage the Benefits & Save Money on a Help Desk System

April 21, 2020

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks to as high as 10,000 dollars. Typically, these prices are based on a number of factors, ranging from things such as the type of system you are using, the pricing …

What is Data Migration? — A Comprehensive Guide To Transfers

What is Data Migration? — A Comprehensive Guide To Transfers

July 2, 2019

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have a slight clue of what stands behind the process. If not, then you’ve come to the right place. Today we will define data migration, how it works and what you …

Book a Call
cancel
%s
— %s