Azure SQL DWH to uCare Help Desk
migration service

Extremely easy , no special expertise or coding required. A complete Azure SQL DWH to uCare Help Desk data migration instrument.

More details

The best Azure SQL DWH to uCare Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and observe the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your passwords or records.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Azure SQL DWH to uCare Help Desk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in uCare Help Desk.

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Maintained connection between object and people

When migrating your records from Azure SQL DWH to uCare Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Azure SQL DWH to uCare Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Azure SQL DWH to uCare Help Desk work

  • Get ready

    Register and go to our migration tool.

  • Connect Azure SQL DWH

    Opt and connect your Azure SQL DWH service desk with HDM.

  • Grant access to your uCare Help Desk account.

  • Describe your needs

    Let us know what components of your migration you wish to fine-tune

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from Azure SQL DWH to uCare Help Desk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your uCare Help Desk import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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