Azure SQL DWH to ServiceTonic
migration service

Effortless , no special know how or coding required. A complete Azure SQL DWH to ServiceTonic data migration software.

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Your best tool for Azure SQL DWH to ServiceTonic data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Effortless process

No need to worry about scripting or constantly watch each piece of info transferred.

Just attach both platforms, pick what you need to migrate and let the Migration Wizard deal with the remainder.

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we created a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Azure SQL DWH to ServiceTonic

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in ServiceTonic.

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When migrating your data from Azure SQL DWH to ServiceTonic we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Azure SQL DWH to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Azure SQL DWH to ServiceTonic work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Azure SQL DWH

    Select and link your Azure SQL DWH support desk with HDM.

  • Grant access to your ServiceTonic account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you want to modify

  • Have your preferences estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from Azure SQL DWH to ServiceTonic all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ServiceTonic import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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