Azure SQL DWH to ngDesk
migration service

Extremely easy , no special expertise or coding required. A complete Azure SQL DWH to ngDesk data migration tool.

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The best Azure SQL DWH to ngDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer support information.
Automated tool

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we designed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from Azure SQL DWH to ngDesk

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in ngDesk.

Next

When migrating your records from Azure SQL DWH to ngDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Azure SQL DWH to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Azure SQL DWH to ngDesk work

  • Get ready

    Sign up and go to our migration tool.

  • Opt and link your Azure SQL DWH service desk with HDM.

  • Grant the right to access your ngDesk account.

  • Outline your requirements

    Let us know what elements of your migration you would like to fine-tune

  • Have your needs estimated

    We will research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Azure SQL DWH to ngDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ngDesk import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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