Azure SQL DWH to Gnatta
migration service

Smooth , no special skill set or coding required. A complete Azure SQL DWH to Gnatta data migration instrument.

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Your best tool for Azure SQL DWH to Gnatta data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick what data you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost vital customer service details.
Effortless procedure

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, pick what you need to take to a new database and allow the tool deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to select what goes where, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Azure SQL DWH to Gnatta

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Gnatta.

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Sustained relation between object and people

When migrating your data from Azure SQL DWH to Gnatta we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Azure SQL DWH to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Azure SQL DWH to Gnatta work

  • Prepare

    Register and go to our migration tool.

  • Connect Azure SQL DWH

    Choose and connect your Azure SQL DWH support desk with HDM.

  • Connect Gnatta

    Give access to your Gnatta account.

  • Explain your needs

    Let us know what elements of your migration you want to modify

  • Get your requirements estimated

    We will research your case and get back to you with a price and a scope of tasks.

  • Migrate from Azure SQL DWH to Gnatta all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gnatta import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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