Azure SQL DWH to Eptica Entreprise Suite
migration service

Extremely easy , no special knowledge or programming required. A complete Azure SQL DWH to Eptica Entreprise Suite data migration software.

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The best Azure SQL DWH to Eptica Entreprise Suite tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply pick what data you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as possible.

Connect the help desks, select records, click ok, and you’re done!

Data dependency

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to select what goes where, when it goes, and how.

Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Azure SQL DWH to Eptica Entreprise Suite

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Eptica Entreprise Suite.

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Retained connection between object and people

When migrating your records from Azure SQL DWH to Eptica Entreprise Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Azure SQL DWH to Eptica Entreprise Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Azure SQL DWH to Eptica Entreprise Suite work

  • Get ready

    Register and go to our migration software.

  • Connect Azure SQL DWH

    Opt and link your Azure SQL DWH support desk with HDM.

  • Connect Eptica Entreprise Suite

    Grant the right to access your Eptica Entreprise Suite account.

  • Detail your requirements

    Let us know what parts of your migration you need to adjust

  • Have your requirements estimated

    We'll investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Azure SQL DWH to Eptica Entreprise Suite all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Eptica Entreprise Suite import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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