Azure SQL DWH to DiamanteDesk
migration service

Effortless , no special skill set or programming required. A complete Azure SQL DWH to DiamanteDesk data migration tool.

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Your best tool for Azure SQL DWH to DiamanteDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Azure SQL DWH to DiamanteDesk

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in DiamanteDesk.

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Maintained relation between object and people

When migrating your data from Azure SQL DWH to DiamanteDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Azure SQL DWH to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Azure SQL DWH to DiamanteDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Azure SQL DWH

    Pick and link your Azure SQL DWH support desk with HDM.

  • Grant access to your DiamanteDesk account.

  • Outline your requirements

    Let us know what parts of your migration you want to fine-tune

  • Get your requirements estimated

    We'll analyze your case and get back to you with a price and a scope of work.

  • Migrate from Azure SQL DWH to DiamanteDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your DiamanteDesk import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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