Awesome Support (WordPress) import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to Awesome Support (WordPress) and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Awesome Support (WordPress) using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration enables you to automatically move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Awesome Support (WordPress) with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Awesome Support (WordPress) in 6 easy steps

  • Get ready

    In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the Awesome Support (WordPress) import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and fill in the form to permit our migration tool fetch the data.

  • Connect Awesome Support (WordPress)

    After you have specified your data source, connect our service with your Awesome Support (WordPress) to permit the import

  • Select objects

    Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to Awesome Support (WordPress) will look like and confirm that the data migrates accordingly

  • Import to Awesome Support (WordPress) everything

    Once everything's tested, choose a good time when most of your clients are offline and launch the Full Data Migration.

We always keep your data secure

We consider security very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Awesome Support (WordPress) import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At …

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t …

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear …

Book a Call
cancel
%s
— %s