Awesome Support import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details

Spotless Awesome Support import services just for you

Now, there’s no need to concern yourself about any help desk import issues. Total platform to platform migration with HDM fast and simple.
Less time & money spent
Lower price, a quick transfer to the new platform, and no need to create the migration script. All with HDM.
Transparent process
Just get the customer info ready for migration beforehand and begin moving your data. It’s not necessary to fiddle with anything.
Vital data right beside you
No matter if it is for compliance reasons, or convenience, transfer your historical data to the new tool to keep the track of customers easier.
Autonomous import services

Why spend time moving records by hand when a tool can deal with it?

Our importing system will take care of every record so you don’t have to.

Data relationship integrity

All your customer records will move complete and whole. Together with its smallest details, all data structure will be maintained.

The same applies to the help desk and CSV data. As a result, you get useable information.

Data security

All the passwords you provide during the migration procedure are not stored. Only authorized staff can get access to your accounts or help desk panelrecords.

All the information you provide is behind a thick wall from the outside world.

Place your records

It’s not required to make extensive data reviews to start your data import.

You can do all of this by using our data mapping system. Pick what you want to keep and say where it goes just by clicking available checkboxes.

Robust but transparent

You don’t need to understand the system to use it to its full.

Useful on-screen guides will help you transfer your data fast and effectively. As a result, you can move data just about to any platform you like.

Great customer service

Our main goal is to make our service as convenient to you as as feasible, as evident by G2. We always go after high-level service and proper assistance.

Whether it is through a phone or email, we are always happy to help you with the import.


What are the key reasons to import data to Awesome Support using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration enables you to automatically move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Awesome Support with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Awesome Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Awesome Support in 6 easy steps

  • Get ready

    In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the Awesome Support import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and fill in the form to permit our migration tool fetch the data.

  • Connect Awesome Support

    After you have specified your data source, connect our service with your Awesome Support to permit the import.

  • Select objects

    Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to Awesome Support will look like and confirm that the data migrates accordingly.

  • Import to Awesome Support everything

    Once everything's tested, choose a good time when most of your clients are offline and launch the Full Data Migration.

We always keep your data secure

We consider security very seriously and have built a comprehensive set of practices, technologies, and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Awesome Support import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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