Awesome Support (WordPress) to Vivocha
migration service

Trouble-free , no special knowledge or coding required. A complete Awesome Support (WordPress) to Vivocha data migration software.

More details

The best Awesome Support (WordPress) to Vivocha tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and enjoy the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your credentials or records.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Vivocha

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Vivocha.

Next

When migrating your records from Awesome Support (WordPress) to Vivocha we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Awesome Support (WordPress) to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Vivocha work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Awesome Support (WordPress)

    Opt and connect your Awesome Support (WordPress) service desk with HDM.

  • Connect Vivocha

    Grant access to your Vivocha account.

  • Describe your needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Get your needs estimated

    We shall research your application and send you with a price and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to Vivocha all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Vivocha import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

5 Steps to Realizing You Need to Migrate Your Help Desk

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…

Book a Call
cancel
%s
— %s