Awesome Support (WordPress) to USU Valuemation (ITSDM)
migration service

Extremely easy , no special expertise or coding required. A complete Awesome Support (WordPress) to USU Valuemation (ITSDM) data migration software.

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The best Awesome Support (WordPress) to USU Valuemation (ITSDM) tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and let the system do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we developed a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in control

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to USU Valuemation (ITSDM)

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in USU Valuemation (ITSDM).

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Maintained relation between object and people

When migrating your records from Awesome Support (WordPress) to USU Valuemation (ITSDM) we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and link your Awesome Support (WordPress) support desk with HDM.

  • Grant access to your USU Valuemation (ITSDM) account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you want to modify

  • Have your requirements estimated

    We will investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to USU Valuemation (ITSDM) all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your USU Valuemation (ITSDM) import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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