Awesome Support (WordPress) to UserEcho
migration service

Smooth , no special expertise or programming required. A complete Awesome Support (WordPress) to UserEcho data migration instrument.

More details

Your best tool for Awesome Support (WordPress) to UserEcho data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer support information.
Effortless procedure

No need to worry about scripting or continuously watch each record moved.

Just attach your source and target, tick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data dependency

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees can access to your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In only a few clicks it will be possible to pick the data arrangement, when it starts, and how.

Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to UserEcho

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in UserEcho.

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When migrating your data from Awesome Support (WordPress) to UserEcho we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to UserEcho work

  • Prepare

    Sign up and go to our migration software.

  • Connect Awesome Support (WordPress)

    Pick and link your Awesome Support (WordPress) service desk with HDM.

  • Give the right to access your UserEcho account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Get your requirements estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to UserEcho all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your UserEcho import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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