Awesome Support (WordPress) to TOPdesk
migration service
Extremely easy , no special know how or programming required. A complete Awesome Support (WordPress) to TOPdesk data migration instrument.
Awesome Support (WordPress) to TOPdesk
The best Awesome Support (WordPress) to TOPdesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose what data you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the new system and enjoy the magic happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing critical customer service details.Effortless procedure
No need to worry about scripting or continuously watch each record moved.
Just attach both platforms, tick what you need to migrate and allow the tool deal with the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure intact.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we developed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to select the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to TOPdesk
Strong safety of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in TOPdesk.Next
Sustained connectivity between object and people
When migrating your records from Awesome Support (WordPress) to TOPdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to TOPdesk work
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Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to TOPdesk.
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Connect Awesome Support (WordPress)
Fill out the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect TOPdesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to TOPdesk all data
When everything's validated, determine a quiet time with the least load on the support team and begin migrating from Awesome Support (WordPress) to TOPdesk.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your TOPdesk import
Our team would be more than happy to perform a custom migration in case you have special needs.
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