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Awesome Support (WordPress) to Teamwork Desk
migration service

Trouble-free , no special skill set or coding required. A complete Awesome Support (WordPress) to Teamwork Desk data migration tool.

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The best Awesome Support (WordPress) to Teamwork Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to migrate and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the target solution and see the miracle happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as possible.

Attach the platforms, choose records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in control

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to Teamwork Desk

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Teamwork Desk.

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Sustained relation between object and people

When migrating your records from Awesome Support (WordPress) to Teamwork Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Teamwork Desk work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Awesome Support (WordPress) to Teamwork Desk.

  • Fill in the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Teamwork Desk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Awesome Support (WordPress) to Teamwork Desk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Teamwork Desk import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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