Awesome Support (WordPress) to SysAid
migration service
Extremely easy , no special skill set or programming required. A complete Awesome Support (WordPress) to SysAid data migration instrument.
Awesome Support (WordPress) to SysAid
The best Awesome Support (WordPress) to SysAid tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to move and start the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the new solution and observe the magic happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.
Link the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their prior connections intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we developed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few clicks you will be able to pick the data arrangement, when it goes, and how.
Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to SysAid
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in SysAid.Next
Sustained connection between object and people
When migrating your records from Awesome Support (WordPress) to SysAid we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to SysAid
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to SysAid work
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Get ready
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Awesome Support (WordPress) to SysAid.
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Link Awesome Support (WordPress)
Fill out the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Link SysAid
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SysAid everything
When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Awesome Support (WordPress) to SysAid.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your SysAid import
Our team would be more than happy to perform a custom migration if you have particular requirements.
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