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Awesome Support (WordPress) to Support Desk
migration service

Smooth , no special knowledge or coding required. A complete Awesome Support (WordPress) to Support Desk data migration tool.

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Your best tool for Awesome Support (WordPress) to Support Desk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and see the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing critical customer service information.
Automated migration

Scared that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.

Link the platforms, choose records, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.

Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to Support Desk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Support Desk.

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Sustained relation between object and people

When migrating your data from Awesome Support (WordPress) to Support Desk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to Support Desk work

  • Prepare

    Register and go to our migration tool.

  • Choose and connect your Awesome Support (WordPress) service desk with HDM.

  • Give the right to access your Support Desk account.

  • Express your needs

    Let us understand precisely what elements of your migration you would like to adjust

  • Have your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Awesome Support (WordPress) to Support Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Support Desk import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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