Awesome Support (WordPress) to Solvemate
migration service

Effortless , no special expertise or programming required. A complete Awesome Support (WordPress) to Solvemate data migration software.

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Your best tool for Awesome Support (WordPress) to Solvemate data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on what data you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and enjoy the miracle happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer service information.
Easy procedure

No need to worry about coding or continuously watch each record moved.

Just attach your source and target, choose what you want to take to a new database and let the system do the remainder.

Data dependency

Your customer info migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to Solvemate

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Solvemate.

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Sustained connection between object and people

When migrating your data from Awesome Support (WordPress) to Solvemate we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to Solvemate work

  • Prepare

    Register and go to our migration software.

  • Connect Awesome Support (WordPress)

    Opt and connect your Awesome Support (WordPress) service desk with HDM.

  • Connect Solvemate

    Grant the right to access your Solvemate account.

  • Outline your business needs

    Let us know what components of your migration you wish to tweak

  • Get your requirements estimated

    We shall investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to Solvemate all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Solvemate import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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