Awesome Support (WordPress) to SimplyDesk
migration service

Extremely easy , no special knowledge or coding required. A complete Awesome Support (WordPress) to SimplyDesk data migration software.

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The best Awesome Support (WordPress) to SimplyDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach your source and target, choose what you need to migrate and allow the tool deal with the remainder.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to select what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to SimplyDesk

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in SimplyDesk.

Next

When migrating your records from Awesome Support (WordPress) to SimplyDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to SimplyDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Awesome Support (WordPress)

    Select and connect your Awesome Support (WordPress) support desk with HDM.

  • Connect SimplyDesk

    Give access to your SimplyDesk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you want to modify

  • Have your needs estimated

    We will analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to SimplyDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your SimplyDesk import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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