Awesome Support (WordPress) to ServiceDesk Plus
migration service
Trouble-free , no special know how or coding required. A complete Awesome Support (WordPress) to ServiceDesk Plus data migration tool.
Awesome Support (WordPress) to ServiceDesk Plus
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.Optimal & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of informationWhy you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to ServiceDesk Plus
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in ServiceDesk Plus.Next
Retained association between object and people
When migrating your records from Awesome Support (WordPress) to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Awesome Support (WordPress) to ServiceDesk Plus work
Get ready
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Awesome Support (WordPress) to ServiceDesk Plus.
Connect Awesome Support (WordPress)
Fill in the form with required credentials to allow our data migration tool to access data from your current help desk.
Link ServiceDesk Plus
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to ServiceDesk Plus all data
When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Awesome Support (WordPress) to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation