Awesome Support (WordPress) to ServiceDesk Plus
migration service
Trouble-free , no special know how or coding required. A complete Awesome Support (WordPress) to ServiceDesk Plus data migration tool.
Awesome Support (WordPress) to ServiceDesk Plus
The best Awesome Support (WordPress) to ServiceDesk Plus tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the miracle happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.Easy procedure
No need to worry about scripting or continuously watch each record moved.
Just link both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
You data is everything which is why we created a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to choose the data arrangement, when it starts, and in what order.
Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to ServiceDesk Plus
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in ServiceDesk Plus.Next
Retained association between object and people
When migrating your records from Awesome Support (WordPress) to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to ServiceDesk Plus work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Awesome Support (WordPress) to ServiceDesk Plus.
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Connect Awesome Support (WordPress)
Fill in the form with required credentials to allow our data migration tool to access data from your current help desk.
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Link ServiceDesk Plus
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceDesk Plus all data
When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Awesome Support (WordPress) to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a personalized migration if you have special requirements.
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