Awesome Support (WordPress) to ServiceDesk Plus
migration service

Trouble-free , no special know how or coding required. A complete Awesome Support (WordPress) to ServiceDesk Plus data migration tool.

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The best Awesome Support (WordPress) to ServiceDesk Plus tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the miracle happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.
Easy procedure

No need to worry about scripting or continuously watch each record moved.

Just link both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Except providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to ServiceDesk Plus

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in ServiceDesk Plus.

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Retained association between object and people

When migrating your records from Awesome Support (WordPress) to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to ServiceDesk Plus work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Awesome Support (WordPress) to ServiceDesk Plus.

  • Connect Awesome Support (WordPress)

    Fill in the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Awesome Support (WordPress) to ServiceDesk Plus.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceDesk Plus import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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