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Awesome Support (WordPress) to Paldesk
migration service

Trouble-free , no special skill set or programming required. A complete Awesome Support (WordPress) to Paldesk data migration software.

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The best Awesome Support (WordPress) to Paldesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer support information.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Attach the platforms, select records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.

Security is priority

You data is key which is why we developed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to Paldesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Paldesk.

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Retained association between object and people

When migrating your records from Awesome Support (WordPress) to Paldesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Paldesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Awesome Support (WordPress) service desk with HDM.

  • Grant the right to access your Paldesk account.

  • Describe your business needs

    Let us know what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We'll investigate your application and get back to you with a cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to Paldesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Paldesk import

Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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