Awesome Support (WordPress) to osTicket
migration service
Extremely easy , no special know how or coding required. A complete Awesome Support (WordPress) to osTicket data migration instrument.
Awesome Support (WordPress) to osTicket
The best Awesome Support (WordPress) to osTicket tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and see the wonders happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer service information.Effortless procedure
You don’t have to bother about scripting or continuously control each record transferred.
Just attach both platforms, tick what you need to take to a new database and let the tool deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we created a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to osTicket
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in osTicket.Next
Maintained relation between object and people
When migrating your records from Awesome Support (WordPress) to osTicket we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to osTicket work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Awesome Support (WordPress) to osTicket.
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Link Awesome Support (WordPress)
Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Link osTicket
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Awesome Support (WordPress) to osTicket.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your osTicket import
Our team would be more than happy to perform a customized migration if you have particular demands.
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