Awesome Support (WordPress) to Oracle Service Cloud
migration service
Trouble-free , no special skill set or programming required. A complete Awesome Support (WordPress) to Oracle Service Cloud data migration instrument.
Awesome Support (WordPress) to Oracle Service Cloud
The best Awesome Support (WordPress) to Oracle Service Cloud tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply pick the records you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the target solution and see the miracle happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support details.Automated tool
Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to Oracle Service Cloud
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Oracle Service Cloud.Next
Maintained connection between object and people
When migrating your records from Awesome Support (WordPress) to Oracle Service Cloud we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to Oracle Service Cloud work
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Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Awesome Support (WordPress) to Oracle Service Cloud.
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Connect Awesome Support (WordPress)
Fill in the form with requested credentials to allow our data migration tool to access records from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
Once everything's tested out, choose a quiet time with the least load on the support staff and start migrating from Awesome Support (WordPress) to Oracle Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Oracle Service Cloud import
Our team would be more than happy to perform a personalized migration if you have particular requirements.
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