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Awesome Support (WordPress) to Optsy
migration service

Trouble-free , no special expertise or programming required. A complete Awesome Support (WordPress) to Optsy data migration instrument.

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The best Awesome Support (WordPress) to Optsy tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose customer info you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and observe the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost vital customer support information.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Link the help desks, select data, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Optsy

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Optsy.

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Sustained association between object and people

When migrating your records from Awesome Support (WordPress) to Optsy we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Optsy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Optsy work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Awesome Support (WordPress)

    Pick and link your Awesome Support (WordPress) service desk with HDM.

  • Connect Optsy

    Grant the right to access your Optsy account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your requirements estimated

    We'll analyze your application and get back to you with a cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to Optsy everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Optsy import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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