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Awesome Support (WordPress) to OneDesk
migration service

Effortless , no special knowledge or coding required. A complete Awesome Support (WordPress) to OneDesk data migration tool.

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Your best tool for Awesome Support (WordPress) to OneDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support details.
Automated migration

Scared that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as possible.

Connect the help desks, pick records, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees can see your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to OneDesk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in OneDesk.

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Maintained connectivity between object and people

When migrating your data from Awesome Support (WordPress) to OneDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to OneDesk work

  • Prepare

    Register and go to our migration service.

  • Select and link your Awesome Support (WordPress) support desk with HDM.

  • Connect OneDesk

    Give the right to access your OneDesk account.

  • Clarify your requirements

    Let us know what elements of your migration you would like to adjust

  • Have your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to OneDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your OneDesk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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