Awesome Support (WordPress) to ngDesk
migration service

Effortless , no special expertise or programming required. A complete Awesome Support (WordPress) to ngDesk data migration instrument.

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Your best tool for Awesome Support (WordPress) to ngDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service details.
Easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just link your source and target, choose what you want to migrate and let the tool do the rest for you.

Data dependency

Your customer info comes unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to ngDesk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in ngDesk.

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Maintained connection between object and people

When migrating your data from Awesome Support (WordPress) to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to ngDesk work

  • Prepare

    Register and go to our migration software.

  • Choose and connect your Awesome Support (WordPress) support desk with HDM.

  • Connect ngDesk

    Grant the right to access your ngDesk account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you need to tweak

  • Have your requirements estimated

    We'll research your case and get back to you with a cost and a scope of work.

  • Migrate from Awesome Support (WordPress) to ngDesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ngDesk import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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