Awesome Support (WordPress) to mhelpdesk
migration service

Trouble-free , no special expertise or programming required. A complete Awesome Support (WordPress) to mhelpdesk data migration instrument.

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The best Awesome Support (WordPress) to mhelpdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and observe the wonders happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer service details.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, choose records, click ok, and you’re done!

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members have see your passwords or other information.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to propose the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to mhelpdesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in mhelpdesk.

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When migrating your records from Awesome Support (WordPress) to mhelpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to mhelpdesk work

  • Get ready

    Sign up and go to our migration software.

  • Choose and connect your Awesome Support (WordPress) support desk with HDM.

  • Give access to your mhelpdesk account.

  • Detail your requirements

    Let us know exactly what components of your migration you would like to tweak

  • Get your requirements estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to mhelpdesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your mhelpdesk import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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