Awesome Support (WordPress) to Magento HelpDesk Ultimate
migration service

Extremely easy , no special knowledge or coding required. A complete Awesome Support (WordPress) to Magento HelpDesk Ultimate data migration software.

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The best Awesome Support (WordPress) to Magento HelpDesk Ultimate tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.

Connect the help desks, select records, click ok, and you’re done!

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can access to your credentials or records.

You may be sure that with HDM no data breaches will take place.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Magento HelpDesk Ultimate

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Magento HelpDesk Ultimate.

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Maintained association between object and people

When migrating your records from Awesome Support (WordPress) to Magento HelpDesk Ultimate we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Magento HelpDesk Ultimate work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to Magento HelpDesk Ultimate.

  • Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate everything

    Once everything's tested out, find a quiet time with the least load on the support department and start migrating from Awesome Support (WordPress) to Magento HelpDesk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Magento HelpDesk Ultimate import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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