Awesome Support (WordPress) to LiveChat
migration service

Trouble-free , no special knowledge or programming required. A complete Awesome Support (WordPress) to LiveChat data migration tool.

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The best Awesome Support (WordPress) to LiveChat tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to move and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the magic happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost critical customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.

Attach the platforms, pick records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In only a few clicks it is possible to pick what goes where, when it goes, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always aim to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to LiveChat

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in LiveChat.

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Retained connectivity between object and people

When migrating your records from Awesome Support (WordPress) to LiveChat we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to LiveChat work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to LiveChat.

  • Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect LiveChat

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat all data

    When everything's tested out, determine a quiet time with the least load on the support team and start migrating from Awesome Support (WordPress) to LiveChat.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveChat import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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