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Awesome Support (WordPress) to Kommunicate
migration service

Smooth , no special know how or coding required. A complete Awesome Support (WordPress) to Kommunicate data migration instrument.

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Your best tool for Awesome Support (WordPress) to Kommunicate data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer support information.
Easy process

No need to worry about scripting or constantly watch each record moved.

Just link both platforms, choose what you want to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to Kommunicate

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Kommunicate.

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Maintained relation between object and people

When migrating your data from Awesome Support (WordPress) to Kommunicate we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to Kommunicate work

  • Prepare

    Register and go to our migration service.

  • Select and link your Awesome Support (WordPress) service desk with HDM.

  • Connect Kommunicate

    Give access to your Kommunicate account.

  • Outline your business needs

    Let us understand precisely what components of your migration you want to adjust

  • Get your requirements estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to Kommunicate everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kommunicate import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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