Awesome Support (WordPress) to Kayako Classic
migration service

Effortless , no special knowledge or programming required. A complete Awesome Support (WordPress) to Kayako Classic data migration tool.

More details

Your best tool for Awesome Support (WordPress) to Kayako Classic data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and observe the wonders happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer service details.
Easy procedure

No need to worry about coding or constantly control each piece of info moved.

Just link your source and target, pick what you want to take to a new database and let the tool deal with the remainder.

Data dependency

Your customer info migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to Kayako Classic

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Kayako Classic.

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Sustained connection between object and people

When migrating your data from Awesome Support (WordPress) to Kayako Classic we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to Kayako Classic work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to Kayako Classic.

  • Connect Awesome Support (WordPress)

    Complete the form with required credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect Kayako Classic

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Awesome Support (WordPress) to Kayako Classic.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Kayako Classic import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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