Awesome Support (WordPress) to Jira Software
migration service
Smooth , no special knowledge or coding required. A complete Awesome Support (WordPress) to Jira Software data migration tool.
Awesome Support (WordPress) to Jira Software
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of dataReasons to use Help Desk Migration to switch from Awesome Support (WordPress) to Jira Software
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Jira Software.Next
Sustained connectivity between object and people
When migrating your data from Awesome Support (WordPress) to Jira Software we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to Jira Software
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Awesome Support (WordPress) to Jira Software work
Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Awesome Support (WordPress) to Jira Software.
Link Awesome Support (WordPress)
Fill out the form with necessary credentials to allow our data migration tool to access data from your current help desk.
Connect Jira Software
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Jira Software everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Awesome Support (WordPress) to Jira Software.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Jira Software import
Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation