Awesome Support (WordPress) to inSided
migration service

Trouble-free , no special know how or programming required. A complete Awesome Support (WordPress) to inSided data migration instrument.

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The best Awesome Support (WordPress) to inSided tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.
Easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just link both platforms, pick what you want to take to a new database and let the system deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to inSided

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in inSided.

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Sustained relation between object and people

When migrating your records from Awesome Support (WordPress) to inSided we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to inSided work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Awesome Support (WordPress)

    Opt and link your Awesome Support (WordPress) support desk with HDM.

  • Give the right to access your inSided account.

  • Express your business needs

    Let us know exactly what elements of your migration you want to adjust

  • Get your needs estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Awesome Support (WordPress) to inSided everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your inSided import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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