Awesome Support (WordPress) to Hiver
migration service
Extremely easy , no special knowledge or coding required. A complete Awesome Support (WordPress) to Hiver data migration instrument.
Awesome Support (WordPress) to Hiver
The best Awesome Support (WordPress) to Hiver tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.Effortless procedure
No need to worry about scripting or constantly control each piece of info transferred.
Just link both platforms, tick what you need to take to a new database and let the tool do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
You data is key which is why we designed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Hiver
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Hiver.Next
Maintained connection between object and people
When migrating your records from Awesome Support (WordPress) to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to Hiver work
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Get ready
Sign up and go to our migration service.
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Link Awesome Support (WordPress)
Choose and link your Awesome Support (WordPress) support desk with HDM.
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Link Hiver
Grant access to your Hiver account.
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Detail your business needs
Let us understand precisely what components of your migration you want to fine-tune
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Get your needs estimated
We'll investigate your case and get back to you with a the overall cost and a scope of work.
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Migrate from Awesome Support (WordPress) to Hiver everything
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Hiver import
Our team would be more than happy to run a custom migration in case you have particular needs.
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