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Awesome Support (WordPress) to HelpSite
migration service

Smooth , no special knowledge or coding required. A complete Awesome Support (WordPress) to HelpSite data migration instrument.

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Your best tool for Awesome Support (WordPress) to HelpSite data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and see the magic happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.

Connect the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or other information.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to HelpSite

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in HelpSite.

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Sustained connectivity between object and people

When migrating your data from Awesome Support (WordPress) to HelpSite we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to HelpSite work

  • Prepare

    Register and go to our migration service.

  • Connect Awesome Support (WordPress)

    Pick and link your Awesome Support (WordPress) support desk with HDM.

  • Connect HelpSite

    Give the right to access your HelpSite account.

  • Describe your requirements

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We will analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to HelpSite everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpSite import

Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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