Awesome Support (WordPress) to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special skill set or programming required. A complete Awesome Support (WordPress) to Help Scout data migration software.

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Your best tool for Awesome Support (WordPress) to Help Scout data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and see the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool user friendly as possible.

Connect the platforms, pick records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to Help Scout

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Help Scout.

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When migrating your data from Awesome Support (WordPress) to Help Scout we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to Help Scout work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Awesome Support (WordPress) to Help Scout.

  • Connect Awesome Support (WordPress)

    Complete the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Connect Help Scout

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout all data

    Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from Awesome Support (WordPress) to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Help Scout import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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