Awesome Support (WordPress) to Helpninja
migration service

Smooth , no special know how or coding required. A complete Awesome Support (WordPress) to Helpninja data migration instrument.

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Your best tool for Awesome Support (WordPress) to Helpninja data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer support information.
Effortless process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just attach your source and target, choose what you want to migrate and allow the system deal with the remainder.

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to Helpninja

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Helpninja.

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Sustained relation between object and people

When migrating your data from Awesome Support (WordPress) to Helpninja we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to Helpninja work

  • Prepare

    Sign up and go to our migration service.

  • Select and link your Awesome Support (WordPress) service desk with HDM.

  • Give access to your Helpninja account.

  • Express your requirements

    Let us know exactly what elements of your migration you would like to tweak

  • Get your needs estimated

    We will analyze your application and send you with a total price and a scope of work.

  • Migrate from Awesome Support (WordPress) to Helpninja all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Helpninja import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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