Awesome Support (WordPress) to Groove
migration service
Extremely easy , no special expertise or programming required. A complete Awesome Support (WordPress) to Groove data migration software.
Awesome Support (WordPress) to Groove
The best Awesome Support (WordPress) to Groove tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and enjoy the miracle happening.Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer service details.Automated tool
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool accessible as possible.
Link the platforms, pick data, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
Information is everything which is why we designed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Simple & effective
In only a few buttons to press it is possible to select the data arrangement, when it goes, and how.
Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Groove
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in Groove.Next
Retained connection between object and people
When migrating your records from Awesome Support (WordPress) to Groove we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to Groove work
-
Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to Groove.
-
Connect Awesome Support (WordPress)
Fill in the form with required credentials to permit our data migration tool to access records from your current help desk.
-
Connect Groove
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
-
Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Groove all data
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Awesome Support (WordPress) to Groove.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Groove import
Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
