Awesome Support (WordPress) to GoToAssist
migration service

Smooth , no special skill set or coding required. A complete Awesome Support (WordPress) to GoToAssist data migration tool.

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Your best tool for Awesome Support (WordPress) to GoToAssist data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as possible.

Connect the help desks, pick data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is key which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to GoToAssist

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in GoToAssist.

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When migrating your data from Awesome Support (WordPress) to GoToAssist we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to GoToAssist work

  • Prepare

    Sign up and go to our migration service.

  • Connect Awesome Support (WordPress)

    Pick and connect your Awesome Support (WordPress) support desk with HDM.

  • Connect GoToAssist

    Give access to your GoToAssist account.

  • Clarify your requirements

    Let us know what aspects of your migration you want to fine-tune

  • Get your needs estimated

    We will research your application and send you with a the overall cost and a scope of work.

  • Migrate from Awesome Support (WordPress) to GoToAssist everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your GoToAssist import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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