Awesome Support (WordPress) to Front
migration service

Extremely easy , no special knowledge or coding required. A complete Awesome Support (WordPress) to Front data migration instrument.

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The best Awesome Support (WordPress) to Front tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost critical customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and let the system deal with the remainder.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Front

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Front.

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Retained connectivity between object and people

When migrating your records from Awesome Support (WordPress) to Front we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Front work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Awesome Support (WordPress) to Front.

  • Complete the form with required credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Front

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Front all data

    When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Awesome Support (WordPress) to Front.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Front import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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