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Awesome Support (WordPress) to FocalScope
migration service

Effortless , no special skill set or coding required. A complete Awesome Support (WordPress) to FocalScope data migration software.

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Your best tool for Awesome Support (WordPress) to FocalScope data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to move and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and observe the magic happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.

Connect the platforms, select records, click ok, and the migration is ready!

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have see your passwords or records.

You can be sure that with HDM no data breaches are possible.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to propose the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to FocalScope

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in FocalScope.

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Retained connectivity between object and people

When migrating your data from Awesome Support (WordPress) to FocalScope we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to FocalScope

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to FocalScope work

  • Prepare

    Register and go to our migration service.

  • Choose and connect your Awesome Support (WordPress) support desk with HDM.

  • Grant access to your FocalScope account.

  • Express your requirements

    Let us know exactly what parts of your migration you would like to fine-tune

  • Have your preferences estimated

    We'll investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Awesome Support (WordPress) to FocalScope all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your FocalScope import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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