Awesome Support (WordPress) to Faveo Helpdesk
migration service

Extremely easy , no special skill set or coding required. A complete Awesome Support (WordPress) to Faveo Helpdesk data migration instrument.

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The best Awesome Support (WordPress) to Faveo Helpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just link both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

You data is everything which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to Faveo Helpdesk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Faveo Helpdesk.

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Maintained connectivity between object and people

When migrating your records from Awesome Support (WordPress) to Faveo Helpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Faveo Helpdesk work

  • Get ready

    Register and go to our migration service.

  • Opt and link your Awesome Support (WordPress) service desk with HDM.

  • Grant access to your Faveo Helpdesk account.

  • Describe your needs

    Let us know what aspects of your migration you wish to modify

  • Have your preferences estimated

    We will analyze your application and send you with a cost and a scope of work.

  • Migrate from Awesome Support (WordPress) to Faveo Helpdesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Faveo Helpdesk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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