Awesome Support (WordPress) to eDesk by xSellco
migration service

Smooth , no special skill set or coding required. A complete Awesome Support (WordPress) to eDesk by xSellco data migration instrument.

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Your best tool for Awesome Support (WordPress) to eDesk by xSellco data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer service information.
Effortless procedure

No need to worry about scripting or continuously control each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we developed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to eDesk by xSellco

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in eDesk by xSellco .

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Maintained connection between object and people

When migrating your data from Awesome Support (WordPress) to eDesk by xSellco we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to eDesk by xSellco work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Awesome Support (WordPress) to eDesk by xSellco .

  • Fill in the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Awesome Support (WordPress) to eDesk by xSellco .

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your eDesk by xSellco import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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