Awesome Support (WordPress) to Dixa
migration service
Smooth , no special expertise or programming required. A complete Awesome Support (WordPress) to Dixa data migration tool.
Awesome Support (WordPress) to Dixa
Your best tool for Awesome Support (WordPress) to Dixa data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and enjoy the miracle happening.Record completion
Transfer your help desk info in full to ensure that no ticket is missing essential customer support information.Automated migration
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Link the platforms, select records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we developed a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to Dixa
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Dixa.Next
Sustained link between object and people
When migrating your data from Awesome Support (WordPress) to Dixa we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Awesome Support (WordPress) to Dixa work
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Prepare
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to Dixa.
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Link Awesome Support (WordPress)
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect Dixa
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Dixa everything
When everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Awesome Support (WordPress) to Dixa.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Dixa import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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